FOR QUERIES OR CUSTOMISED ORDERS OR SERVICES PLEASE CONTACT US VIA WHATSAPP ON +92-322-533-5397 OR EMAIL US ON IGNIUS.TECH@GMAIL.COM

TERMS & CONDITIONS

SERVICE ORDERS

  • Availability MONDAY - FRIDAY / 9 am - 10 pm

  • Client can contact team using the given contact methods and for enquiries or sharing requirements.

  • For direct 3D print orders client will have to provide 3d design file (stl or step format) and complete requirements including printing method, layer quality, material, colour, infill, etc. Quotation valid for 15 days will be shared with client. Order will be initiated once advance payment has been made by client.

  • For designing, scanning & 3d printing client will have to share exact requirement with TEAM IGNIUS who will carryout technical workup at their end and share a relevant quotation. TEAM IGNIUS may hold meetings with clients to get a full understanding of their requirements before sharing quote. Order will be initiated once advance payment has been made by client. Once order has been completed TEAM will share videos & pictures of completed order with client which will be packaged and dispatched once client has made the remaining payment.

  • Refund & Return:

    • No refund & return will be offered once item has been handed over or dispatched to client.

    • For online orders videos or pictures will be shared with client before dispatch.

    • The company will package the ordered items as best as possible but does not hold any responsibility against damages occurred to goods during delivery.

  • Order Payments:

    • For online orders 30-50% payment will have to be made before order initiation

    • Remaining payment will have to be made before dispatch

  • Payment Options:

    • Bank Transfer:

      • Bank: Habib Bank Limited (HBL)

      • Acc Title: Saba Haris / Haris Ali

      • Acc # 01557900230703

  • Delivery Options:

    • Inter-City (Pakistan only)

      • Daewoo Fastex (Cash on Delivery option available)

      • TCS

      • Air Cargo (extra charges will have to be born by client)

    • Bykea / In-Drive (only Rawalpindi / Islamabad) - 100% Advance Payment

    • Self Collection (dependent on availability of TEAM)


ONLINE ORDERS

  • FOR QUERIES OR CUSTOMISED ORDERS OR SERVICES PLEASE CONTACT US VIA WHATSAPP ON +92-322-533-5397 OR EMAIL US ON IGNIUS.TECH@GMAIL.COM

  • All products being offered are 3D printed using the best available technology, material & optimised manufacturing process line. That being said the 3d printed products still have limitations in terms of strength, finish and material resistance against environmental factors. For different application different materials will be offered. Client can enquire further with TEAM IGNIUS using the contact options provided.

  • Any product that is not currently available in stock or a specialised order can be manufactured for client on priority utilising the company's high 3d printing manufacturing speed & capacity.

  • Refund & Return:

    • No refund & return will be offered once item has been handed over or dispatched to client.

    • For online orders videos or pictures will be shared with client before dispatch.

    • The company will package the ordered items as best as possible but does not hold any responsibility against damages occurred to goods during delivery.

  • Order Payments:

    • For online orders 30-50% payment will have to be made before order initiation

    • Remaining payment will have to be made before dispatch

  • Payment Options:

    • Bank Transfer:

      • Bank: Habib Bank Limited (HBL)

      • Acc Title: Saba Haris / Haris Ali

      • Acc # 01557900230703

  • Delivery Options:

    • Inter-City (Pakistan only)

      • Daewoo Fastex (Cash on Delivery option available)

      • TCS

      • Air Cargo (extra charges will have to be born by client)

    • Bykea / In-Drive (only Rawalpindi / Islamabad) - 100% Advance Payment

    • Self Collection (dependent on availability of TEAM)